Shipping Policy
At Mibotail, we work hard to make your shopping experience simple and convenient. Every order is carefully processed and prepared for shipment.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that weekends and public holidays are not counted as business days.
Shipping Options
Standard Shipping
Shipping Fee: FREE
Estimated Delivery: 7–14 business days
Standard Shipping is available free of charge for eligible orders.
VIP Express Shipping
Shipping Fee: £9.99
Estimated Delivery: 5–7 business days
VIP Express Shipping is available for customers who prefer a faster delivery option.
Delivery estimates begin after your order has been processed and shipped.
Delivery Times
The delivery times listed above are estimates and are not guaranteed.
Actual delivery times may vary depending on your destination, customs procedures, carrier schedules, weather conditions, public holidays, and other circumstances beyond our control.
While we do our best to ensure timely delivery, unexpected delays can occasionally occur.
Order Tracking
When tracking information is available, it will be sent to you after your order has been shipped.
Please allow approximately 24–72 hours for tracking information to become active after the package has been handed to the carrier.
Customs & Import Fees
Depending on the destination country, your order may be subject to customs duties, taxes, or other import charges.
Any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.
Incorrect Shipping Information
Please carefully check your shipping address before completing your purchase.
Mibotail is not responsible for delivery problems caused by incorrect, incomplete, or outdated shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at:
mitch68986@outlook.com
We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has entered processing or shipment.
Shipping Delays
Shipping may occasionally be delayed due to circumstances beyond our control, including:
Severe weather
Customs clearance
Carrier delays
Public holidays
Incorrect address information
High shipping volumes
If your order has not arrived within the estimated delivery timeframe, please contact our customer service team for assistance.
Mibotail reserves the right to update shipping methods, fees, and delivery estimates when necessary.